KDS ticket flow and stations

The Kitchen Display System (KDS) shows what to cook and when, synchronized with POS and kiosk orders.

What you should see

1. New tickets appear when the front of house sends or fires orders.
2. Items may be grouped by station (grill, cold, expo) if your store uses routing.

Typical flow

1. Acknowledge or start an item when your station begins work (if your UI supports it).
2. Bump or complete when the dish is ready or passed to expo.
3. Recall only when you must correct a mistake; follow your manager’s guidance.

Timing

• Use on-screen timers or color cues as hints, not as hard safety rules for food quality.
• If times look wrong, see When tickets look wrong on KDS.