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Search the Ellich user guide, or browse categories below - structured like a modern help center for your team.
15 articles - 9 categories
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Categories
Pick a topic to see top articles - open any category for the full list.
Getting started
Set up your account, store, and team so you can run service from day one.
Account & store setup
Opening day
POS & front of house
Orders, payments, shifts, and daily operations at the counter and floor.
Orders & tickets
Adjustments & permissions
Kitchen & KDS
Ticket flow, prep stations, and back-of-house coordination.
Ticket flow
When something looks wrong
Screens & digital signage
Menu boards, customer-facing screens, templates, schedules, and TV/display setup.
Menu boards
Reports & insights
Owner and manager reporting for sales, tenders, menu mix, dayparts, tips, and closeout.
Operator reports
Hardware & payments
Devices, printers, terminals, and how they connect to Ellich.
Devices & ecosystem
Payments at checkout
Troubleshooting
Common issues and quick checks before contacting support.
Access & sign-in
Kitchen & KDS
What's new
Trending articles
More help
Sales, billing, and account-level requests are handled outside this guide. Use Contact from the header or your account manager.