Payments and receipts

Checkout expectations

1. Confirm the total on screen matches what you told the guest.
2. Choose the payment method.
3. Wait for success before handing over food or drinks.

Receipts

• Offer printed or email receipts when your policy requires.
• If a receipt fails to print, retry once; then use a secondary method if available.

Refunds and adjustments

• Refunds may require manager tools.
• Follow your organization’s policy for chargebacks and disputes.