Help Center / Hardware & payments
Hardware & payments
6 articles
Devices, printers, terminals, and how they connect to Ellich.
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Articles
Devices & ecosystem
Payments at checkout
Payments and receipts
Updated 2026-08-06
Customer expectations at checkout and what staff should confirm.
Activate, connect, and test Ellich Payments readersNew
Updated 2026-08-06
Complete payment-account readiness, follow the correct smart-reader, M2, or Tap to Pay workflow, and verify a live field test.
Resolve pending reader payments and review exceptionsNew
Updated 2026-08-06
Check the original provider request, prevent duplicate charges, cancel safely, and resolve payment exceptions with evidence.
Deliver, reprint, and troubleshoot payment receiptsNew
Updated 2026-08-06
Separate guest checks from paid receipts, print the correct copy, queue digital delivery, and troubleshoot without recharging.