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Getting started

Welcome to Ellich

Last updated 2026-06-271 min read

What Ellich is, who this guide is for, and how to navigate the help center.

On this page

Ellich is your all-in-one workspace for front of house, kitchen, and admin. This guide is written for people who run service every day: owners, managers, and staff.

What you will find here

  • Getting started - Account, store context, and launch checklist.
  • POS & front of house - Orders, payments, and daily operations.
  • Kitchen & KDS - Ticket flow and coordination.
  • Kiosk & guest ordering - Self-service flows.
  • Products & admin - Menu structure and settings.
  • Hardware & payments - Devices and checkout expectations.
  • Troubleshooting - Quick fixes before you contact support.

How to use this guide

  1. Pick a topic that matches what you are trying to do.
  2. Follow steps in order; skip only when the article says optional.
  3. If something does not match your screen, confirm you are on the correct store and role (see Sign in and choose your store).

We will expand articles over time. When in doubt, start with First-day launch checklist.