Ellich is your all-in-one workspace for front of house, kitchen, and admin. This guide is written for people who run service every day: owners, managers, and staff.
What you will find here
- Getting started - Account, store context, and launch checklist.
- POS & front of house - Orders, payments, and daily operations.
- Kitchen & KDS - Ticket flow and coordination.
- Kiosk & guest ordering - Self-service flows.
- Products & admin - Menu structure and settings.
- Hardware & payments - Devices and checkout expectations.
- Troubleshooting - Quick fixes before you contact support.
How to use this guide
- Pick a topic that matches what you are trying to do.
- Follow steps in order; skip only when the article says optional.
- If something does not match your screen, confirm you are on the correct store and role (see Sign in and choose your store).
Use search for a customer task, device, status message, or workflow. Open the complete manual before changing a live order, payment, device assignment, inventory record, or public channel. New owners should begin with Create and complete your store account, then use First-day launch checklist to prove each in-scope workflow.