Open a cash drawer and close a shift

Cash control begins with an assigned drawer session and ends with a recorded total count and variance.

Open the drawer

1. Sign in under your own employee identity.
2. Open the Cash workspace for the assigned register.
3. Start the drawer session and enter the actual starting cash.

Opening and recording drawer movements require cash-drawer access. Closing the session requires shift-settlement access, so a manager may need to complete closeout.

Record activity during service

• Record every Paid in or Paid out movement with the amount and reason.
• Use the active drawer for cash received and change given on that register.
• Use the supported correction, cancellation, or refund flow when a cash transaction is wrong so the sales and cash records remain aligned.

The activity log records the employee, register, amount, reason, and resulting drawer state. Do not use a balancing movement to hide a mistake.

Count and close

1. Stop taking transactions on the drawer.
2. Count the physical cash outside Ellich using the store's normal counting procedure.
3. Enter the single total in Counted cash.
4. Select Review and close drawer and review the expected cash, counted cash, and variance.
5. If the figures are correct, select Close drawer session.

Ellich does not ask for a denomination-by-denomination count on this screen. Keep any separate count sheet required by store policy.

If the variance is unexpected

Review starting cash, cash sales, refunds, paid-in and paid-out entries, no-sale opens, and whether activity was recorded against another register. Do not alter completed sales solely to make the variance disappear.