Use your own employee identity for every time-clock action so labor records and audit history remain reliable.
Work a shift
- Sign in or enter your POS PIN and choose Clock in.
- Start the correct paid rest or unpaid meal break when it begins.
- End the active break before starting another action.
- Choose Clock out only after work and required closeout steps are complete.
Clock-in can automatically create matching task and inventory assignments from eligible Auto templates. The response reports how many assignments were created. The system may block clock-out when the tenant's assignment gate is enabled and assigned operational work is incomplete. End any active break first. A manager can review the blockers and, when policy permits, complete an audited override with a reason of at least 10 characters. The override records the manager, unresolved-work snapshot, reason, and clock-out time.
Request a correction
If a time is missing or wrong, open Attendance and submit a correction with the intended time and explanation. The original record remains visible while a manager approves or rejects the request.
Troubleshooting
- Cannot clock in: verify active employment, location access, and PIN/account state.
- Cannot clock out: end any active break and review displayed blockers.
- Wrong business date: confirm the location timezone before changing records.
- Duplicate time: do not create another shift; ask a manager to review the attendance record.